crudos-es seeks to ensure that personal information we hold about an individual is managed in an open and transparent manner. We have implemented procedures to ensure compliance with the Australian Privacy Principles and any applicable codes, and to deal with any complaints relating to our compliance with those provisions crudos-es has a clear and up-to-date privacy policy outlining our management of personal information, including details regarding the kind of personal information we collect and hold; how and why we collect and hold this information, and how an individual may access and seek correction of the information we hold about them. We further provide details regarding our complaints handling process and our policy on disclosure of information to overseas recipients (and if so, which countries).
This policy details how crudos-es adheres to the Spanish Privacy Principles regarding the collection of solicited personal information. Where possible, crudos-es collects personal information directly from individuals via the account application form. We also collect personal information about individuals indirectly from our website and credit reference agencies, which is reasonably necessary for the provision of our services, and only by lawful and fair means. Information is generally sought through our account application forms, in which the purpose is articulated. The collection of the information is consented to in the Terms & Conditions which you must agree to before receiving our services. Accordingly, we will always ensure you are informed of our purpose in collecting information, and your right to gain access to such information. If you do not provide the information requested, we may be unable to provide you with our services.
Most web browsers are set to accept cookies but you may configure your browser to notify you each time a cookie is offered before accepting or not to accept cookies. If you set your browser to reject cookies you may not be able to make full use of the crudos-es website. You can also delete cookies from your hard drive. Instructions on how to accept cookies, on how to be notified that a cookie is being offered and how to delete cookies are available through your respective web browser. We may share website usage information about visitors to the website with reputable advertising companies for targeting our Internet banner advertisements on this site and other sites. For this purpose, pixel tags (also called clear gifs or web beacons) may be used to note the pages you have visited. The information collected by the advertising company through the use of these pixel tags is not personally identifiable. To administer and improve our website, we may use a third party to track and analyse usage and statistical volume information, including page requests, form requests, and click paths. The third party may use cookies to track behaviour and may set cookies on behalf of us. These cookies do not contain any personally identifiable information.
Where we receive personal information about an individual which is unsolicited by us and not required for the provision of our services, we will destroy or appropriately de-identify the information (provided it is lawful and reasonable for us to do so).
When we obtain personal information about you, we ensure that you have our contact details and that you are aware of the collection of information and our purposes for doing so. As per above, we are unable to provide certain services if the requested information is not provided. We do not disclose your information to third parties, unless they are related entities or services providers, in which case they are required to conform to our procedures.
Our support team is always on call, and ready to help with all your questions!
